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FAQ
Frequently asked questions
DELIVERY
Every CLASSIC T'Z piece is individually made to order with exceptional attention to detail, quality, and craftsmanship. Unlike mass-produced brands, we do not manufacture or hold large quantities of stock. Each product is carefully created specifically for you, ensuring every item meets our highest standards before it leaves us.
Because of this personalised production process, our delivery times may be slightly longer than standard retail brands. However, this approach allows us to maintain exclusivity, reduce unnecessary waste, and deliver a product that feels truly premium and unique.
We appreciate your patience and support, every CLASSIC T'Z order is crafted with care and made to be worth the wait.
Yes, we can deliver to both the USA and Canada. However, international deliveries to North America can be quite expensive due to import duties, taxes, customs clearance fees, and courier surcharges that may apply on arrival. Canada in particular has relatively low duty-free thresholds, so many shipments incur GST/HST and additional brokerage fees.
For U.S. shipments, recent tariff and customs changes have also increased costs for many international orders.
Because of these import taxes and handling charges, shipping rates to the USA and Canada are unfortunately higher than domestic deliveries.
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